Global Enterprises & Services Troubleshoot an issue A great place to start is to try Telstra Health Global Enterprises & Services Partners and causes
Ok so I got the nbn on with a Telstra gateway max the modem arrived I set it all up and things were great for about two weeks. Telstra Media About us Privacy This thread is now archived and closed to new comments.IT Helpdesk and Technicial Support by Telstra Platinum Global Enterprises & Services Modems that DO NOT need repair: White Modem with Light Blue (Teal) status light. The strange thing is that you mentioned your internet is working so the status light should be green.
… By the way, its not a power supply issue, the modem is on a UPS.Does the status light change colour if you turn the wifi back on? Now it has no internet connection.
It's showing a red internet and status light and also the wifi lights are flashing green.
Re: status red light TG799vac..
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The one you use will depend on the type of internet connection you have. Hi , we have Telstra nbn wireless internet. However, I am not an official representative on CrowdSupport.Check for outages Careers I am a Complex Customer Service Specialist, nominally working with most assurance products. My TG799vac has solid red status and internet lights & solid green WAN light - no internet connectio ... status red light TG799vac..
Hello,My status light on this device is red. No, status light is solid red regardless whether wifi is on or not.Find a store Find a store Indeed. Any equipment our staff has advised via the helpdesk needs to be repaired. Telstra Wholesale Verify you're using the provided yellow Ethernet cable and check the connections to the … Streaming (Netflix, Stan, Foxtel Now, Binge) Troubleshoot an issue About us Find a store Our customer terms You could try resetting it to it's factory default settings to see if this resolves the issue. The Greenwave C4000 modem/WiFi router features a single LED status display, which replaces the multiple status lights (Ethernet, Internet, WAN, etc.)
Telstra Plus Our customer terms Ok so I got the nbn on with a Telstra gateway max the modem arrived I set it all up and things were great for about two weeks.
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Modem / gateway.
A red status light will normally indicate that your service is not working and will only show in conjunction with a red WAN or red Internet light. Like Apparently nbn working but we cant get ours to work.connection bo ... White Modem with DARK BLUE status light. What does this mean?Is your WAN light solid green and internet light green (can either be solid or flashing)?However, the modem does restart itself every 8-12 hours or so.