Hi I cant seem to actually talk to any real person.
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571This really sucks we can't get to live customer service.
I entered the wrong account number for direct deposit. Bank information for what--to receive a tax refund, pay taxes due, etc.? I’m trying to modify my banking information
If you can't find an answer in the Help Center and need to contact TPG Support, submit a request by clicking the button at the top of the page or contact by phone by contacting the appropriate support department below. @Kooda25 could you clarify what website you are trying to log into or who you are trying to call, please?
Can someone provide a phone number for Santa Barbara Tax Products Group that doesn't end in 7228?
It was deposited in an account just not mine.https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
If you wish, you can start a new current thread on your issue, where you can explain.
What are you wanting to do??? for any reason the second deposit fails (the one that is actually to
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I received my first refund on 2/26/20 and since I've been waiting for the second refund to hit my account.
Can someone provide a phone number for Santa Barbara Tax Products Group that doesn't end in 7228? Original review: April 14, 2020. If you used that service, we can tell you how to log in to your temporary account at the intermediary company to check on the funds.
Please click here. You're posting in an old thread from last year, where it is less likely to be seen.
If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, submit a request by clicking the button at the top of the page or contact us by phone by contacting the appropriate support department below. I'd like to speak with someone and that number is only automated.
Now I'm not sure when or if I will get my refund. Make sure you are using the refund amount from your actual state tax return and not the combined amount Turbo Tax showed you at the end. If so, the IRS sends it to a temporary account at an intermediary bank where the fees are subtracted. If you chose to pay your TurboTax fees out of your Federal refund,
Can someone help me "Their website."
Then that bank sends it on to your bank (or card) in a second direct deposit.
Santa Barbara Tax Products Group; General; Contact Info; Contact Info
So check with the state if you haven't received it.However, you may complete a form for them to contact you here: Premier investment & rental property taxes
Even when I go in their website and try to log in with my SSN it’s telling me that they can’t find my account and when I call the phone number that was provided to me and I’ll enter my SSN it says that the number I entered it invalid
I entered the wrong account number for direct deposit.
That is only for the federal refund to have the Turbo Tax fees taken out.
Yes
WHOSE website???? I called Santa Barbara Bank & …
I made a mistake of direct deposit my State refund to SBTPG.
I think you meant out of Federal refund, not Federal "check".
Santa Barbara Tax Products Group [SBTPG] — I did not sign any fee disclosure but my refund is missing huge amount of money.
Deposits under any of these trade names are aggregated for deposit insurance.
paper check in the mail less a $20 service fee.
Yes I had my fees taken out of federal check **Say "Thanks" by clicking the thumb icon in a postThis form is not helpful to me because I've already filled it out multiple times, and asked SBTPG to give me a phone number so that I can speak with a live person but they are not responding to me.https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...https://help.sbtpg.com/hc/en-us/requests/newWhen you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.
Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (New to TPG) 877.901.5646 Tax Pro Support (Existing client) 800.779.7228 Tax Pro Website Login to your account at pro.sbtpg.com might be required.Have you already filed your return, or is it still in the preparation phase?
Was your state return Accepted?
x For assistance with all prior year accounts, you must submit a ticket request in order for us to route your request to the appropriate department.
has a phone contact page at the following link.
I agreed and paid the tax preparer in full for preparing my 2019 taxes and did not want my return to be transmitted through your bank. It was deposited in an account just not mine.
Hi I cant seem to actually talk to any real person. Less commonly there can be delays at the intermediary bank, and additional ID info, etc.
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Double check your efile status here above. what does it say? bank--either Civista Bank of Sandusky, Ohio, or Green Dot Bank your funds will first go from the IRS to a temporary account at an intermediary The company that handles that is SBTPG (Santa Barbara Tax Products Group.) Can someone provide a phone number for Santa Barbara Tax Products Group that doesn't end in 7228?
SBTPG
closed, you may be able to get automated info, or you can log in as
3 The Mastercard Card is issued by Green Dot Bank, Member FDIC, pursuant to a license by Mastercard International Inc. Green Dot Bank also operates as GoBank and Bonneville Bank.