Beyond the facts and figures, you probably have questions about Telstra. When we check online, there is no outage. Blame the virus. Australia's best mobile network The Telstra mobile network reaches further, runs faster and works better than any other. Telstra provides this test to help customers measure their connection speed. I asked for my bill to be direct debited instead of a paperwork copy and suddenly have a bill that is 4 x the monthly amount.

Beats a key rack. I was with Vodafone for 4 years and never had issues like I do with after being with Telstra for just 7 months.1800882389 ignore the prompts and try any and every option including complaints, head office etc.8 weeks for an unlock code. That had happened repeatedly. Really?ng about losing my plan l think that this mandated by Penn & his management team this was the answer l was given "if you don't like it either cancel your service or go on prepaid or go elsewhere." Telstra Mobile Broadband (Internet Service Provider): 2 out of 5 stars from 195 genuine reviews on Australia's largest opinion site ProductReview.com.au. Customer service was really bad. I've found cheaper deals, offering more data and as reliable services with WAY BETTER service and help.Started the chat session; unfortunately, the chat didn't go well was crashing. They do not have cooling off period because I approached them by going into store. Join Telstra and find problemsYour trust is our top concern. My address is correct in the my details section on the app, however my previous address is showing when applying for a Telstra reward. And I believe I was lied to.s pretty poor and now it is downright terrible. The said they would provide an envelope to post the phone to Apple who would … If you use the Telstra 24x7 app you will be able to see what this would be in the 'My Plan' tab.

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We independently review and compare Telstra Lite against 20 other mobile phones for seniors products from 21 brands to help you choose the best. You don’t need to be a Telstra mobile customer, but it would be handy. l still think that's being generous.There is another thing that doesn't make sense or unless to get sadistical pleasure was that the plans that were before June 30th 2019 Telstra decided to give extra data either 30 or 60gbs of data for what? The Telstra Locator can be used by anyone. Telstra’s Pre-Paid Complete plans start at $10 per 7 days for 1GB of data, ideal for short term visitors, and go up to $300 per year, for a whopping 150GB of data. It only provided me with 3GB ...Sometimes we did not get the wifi and if we call customer service, they say there is some outage going on in your area. For the higher-end plans, you can choose between $85 and $115 plans with 120GB and 180GB allowances, respectively. It works good in tunnels, under car parks and at all places where you have never expected it." Unmetered Apple Music is also pretty handy.Sign me up to the WhistleOut weekly newsletter!Get huge discounts with Vodafone when you show your loyalty!

I’m paying $1 more but my phone actually works. My contract was mailed to my previous address by mistake. In every junior football match there is always one early bloomer who towers over the other kids. I've taken all my services, mobiles, NBN, personal and business, elsewhere, and I don't even care if the service is better or not, it's just not within my value system to continue to deal with anyone who repeatedly treats me like s***.Upgraded my plan without my permission. But there contact number just disconnects you, meanwhile, they had full access to my email and bank accounts and I could do nothing. There is an ever growing and extraordinarily high level of customer frustration and anger, with what Telstra thinks the Australian public will accept as functional customer service. In my view, a company shines when it's ready to support when issue arise. I do not want to download the app so therefore I cannot contact them or receive any help with my enquiry.Looking for a new mobile plan?

Useless idiots..There is only way to have Telstra's abdication of meaningful customer service addressed, and that is a media investigation that puts the company in the spotlight, forces an investigation by the Telecommunications Industry Ombudsman and results in legislative action. There was a problem submitting your details. These countries include: Canada, China, Hong Kong, India, Malaysia, New Zealand, Singapore, South Korea, UK and USA.Being ahead in network size gives Telstra the ability to invest in new technologies first, too. different service have different explain.Problem = Telstra.

Please try again in a moment. A change in the website layout and processes have left it with almost no information on how to get hold of Telstra. The girl who served me did not know what product I had used and explained that she could only set me up with a plan that could be cancelled or changed when I needed. I got offered to use Messaging channel, with the click of another link my message session got established and was able to state my issue, within a couple of mins agent got in...Don't ring Telstra, you can't speak to a human.Mobile network and performance is very good. No surprises.

Please read our View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.Telstra is simply the best at network and affordable competitive pricing.Telstra service is absolutely disgusting have had no phone line for 4 days for my 78 year old mum my sister and I have rang many times. The market leaders have been around for decades and have literally shaped modern telecommunications in Australia, helping us connect effortlessly whether we’re at home or on the move.