I had to call the help line for a few questions. Long story short, I had NBN connected a week ago, it worked for a day and then stopped. Personal; Small Business; Enterprise; Login; 1300 880 905 1300 480 905 1300 161 625; MENU MENU. Furthermore, Aussie Broadband’s tech support is fantastic compared to any I’ve dealt with in the past (bad support is the reason I won’t touch Telstra under any circumstances). Complain about mobile, home phone or internet servicesWe are open Monday to Friday from 9.00am to 5.00pm.A radio station or TV channel not keeping to Ofcom's licensing rulesBilling disputes with TV subscription servicesIf you want to speak with us in Welsh, call 0300 123 2023.To submit your complaint in writing please send it to: PO Box 1285, Warrington WA1 9GL.Select one of the buttons below. Go with Aussie Broadband. Find out more about Deaf or speech-impaired people can contact us via text relay. Your home or business deserves an Internet provider that delivers super fast connectivity and lighting fast customer service. I accidently signed up thinking it was Aussie Broadband which has amazing reviews. But Aussie Broadband Mobile are as awesome as all of their 5 star reviews! If you have a specific query you should see other ways to Complain about TV, radio or on demand servicesA programme that is yet to be broadcast on TV or radio, or shown on a video on demand serviceRegional production and regional programming complaintsWe use cookies to improve your experience on our site. A video on demand service is available which does not appear on Ofcom's list of regulated on demand programme servicesBBC: other regulatory issues including the BBC's requirements under its Operating Licence
The connection was ready before I was to plug my modem.

Home; Make a complaint ; Complain about mobile, home phone or internet services; How it works. Great costumer service. I registered with Aussie Broadband because everyone was saying it is the best for gaming. I called a free 1800 number and spoke to a friendly Aussie customer rep on Monday, who sent out 4 sims to Perth by Thursday.
Aussie Broadband NBN (Internet Service Provider): 4.6 out of 5 stars from 4,427 genuine reviews on Australia's largest opinion site ProductReview.com.au. For information on these cookies and how to remove them, read Broadband and landline faults and problemsInformation for the TV, radio and on-demand industryFind out more about the types of complaint we deal with Go with Aussie Broadband. The problem with this was that with that Aggregated service, Optus didn't allow Aussie Broadband to control the amount of CVC allocated per CSA. Swapping the phone numbers over was as simple as plugging in a code and confirming a text message. Ofcom may be able to help you complain about or report issues relating to phone, broadband and postal services, and TV, radio and on-demand programmes. nbn™ Plans; Our Services. I recently moved 8h away from Cairns. To begin with, Aussie Broadband offered an NBN service based on a Layer 3 deal with Optus which allowed them to service all POIs across Australia. Select one of the buttons below. Read 2 more reviews about Australia Broadband Only the latest review will count in the company's TrustScore Marie 1 review. Find out more about the types of complaint we deal with. They’ve also been named in the Top 100 Coolest Companies in Australia, as well as 2017 Business of the Year in the Gippsland Business Awards. Looking at the reviews of AUSTRALIA BROADBAND I can see that the 2 are very different. Then use heading navigation to move to the new links and text.Something I have seen on a video on demand service You can fill out online complaint forms about certain aspects of phone, internet, TV, radio and on demand services. Find out Ofcom may be able to help you complain about or report issues relating to phone, broadband and postal services, and TV, radio and on-demand programmes.To speak to us about phone or internet services, or TV or radio programmes,  call:If you have a textphone and would rather call us direct, please call 020 7981 3043 or 0300 123 2024 (these numbers only work for textphone-to-textphone calls).For complaints in which you think you or your organisation were treated unfairly and/or your or their privacy was infringed in a programme, please send directly to Ofcom Fairness and Privacy complaints at our head office address:Something I have seen on a BBC website or appWe read all feedback but are not able to respond. Personal nbn™ plans Compare nbn™ plans. Aussie Broadband won best broadband provider at the 2018 Edison Awards – it doesn’t get much better than the best!